Trumeter's COVID-19 Response
August 1, 2020
At Trumeter, we recognize the severe disruption that COVID-19 has caused to the businesses and personal lives of our customers, employees, and supply partners. In line with our purpose, “Empowering our Customers, Solving their problems,” we have taken a very pro-active approach to minimize the disruption and overcome the various challenges caused by the pandemic.
The safety of our employees remains our number one concern. All facilities are fully open and operating on a strict 6ft/1.75m social distancing policy with staff following strict hygiene procedures. Additionally, we have instituted an extensive work from home policy where all key senior and customer-facing team members in each region can work from home – a plan we put in place back in 2019.
While our main factory was shut down in March/April by government mandate, we have been in full production since May and have long since caught up on all the lost production. Stock is available as normal at all our worldwide distribution centers and our customer service teams in each region are ready and waiting for customer/distributor calls and emails. Plus, our engineers are once again working tirelessly to develop new products for our customers.
So, while it is not “normal,” it is certainly the “new normal.” Our sales team is reaching out to our existing customers as well as new ones to see how we can support them as we come through this challenging period.
To all the employees and third parties who have supported Trumeter through the unprecedented difficulties this year, I sincerely thank you.
Now, let’s get back to it!