Trumeter | Innovation by Design

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Customer Satisfaction Survey

Thank you for completing our 2014 customer satisfaction survey. Your feedback to us is invaluable as it helps us to identify what we are doing well and where we could improve from a customer’s perspective. Any suggestions you can provide will be greatly appreciated.

Please complete the details below and then press the submit button. All responses are treated in the strictest of confidence.

About you

 

    Please Rank The Following N/AVery PoorPoorSatisfactoryGoodExcellent Comment / Suggestion
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Order Processing

1 Response to your emails - faxes - website enquiries x12345
2 Product delivery times x12345
3 Accuracy of our order processing x12345

Quality

1 Warranty returns procedure x12345
2 Product quality x12345

Marketing

1 The ease of use of the Trumeter website x12345
2 Marketing support from Trumeter x12345
3 Is there 1 marketing event that Trumeter
should consider?
x12345
4 Is there one product you think would be a
welcome addition to our range?
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Customer service

1 Technical support x12345
2 Communications in the event of a delay x12345
3 On your last 12 months experience dealing with
Trumeter, how would you rate our overall performance
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